Return Policy

Returns at the Bastyr Dispensary can be refunded within 15 days with receipt under the following conditions:

  • Retail items may be returned unopened and unused within 15 days with receipt.
  • No returns on prescription items as per Washington State Law (WAC 246-869-130).
  • No returns on homeopathics, perishable refrigerated items, special orders, food and personal body care products (i.e. shampoo, creams, bath products, cosmetics, and other health and beauty aids).
  • Report any complications with prescription items directly to your Bastyr clinician.
  • Cash refunds available under $25 for cash or check sales when accompanied by a receipt.
  • Refunds greater than $25 will be credited via refund check from our finance department and mailed directly to the customer within two weeks.
  • Refunds are credited via the original method of payment.